Spring is here! We have rain! We have flowers! We have allergies! We also have some of the most exciting Tweets, content, and events happening in the SRE and resilience engineering community this month.

Tweets that have us twittering

We need to stop with the “they need to feel their own pain” framing for service…


Audio here.

Resilience in Action is a podcast about all things resilience, from SRE to software engineering, to how it affects our personal lives, and more. Resilience in Action is hosted by Kurt Andersen. Kurt is a practitioner and an active thought leader in the SRE community. He speaks at…


By: Emily Arnott

Data helps best-in-class teams make the right decisions. Analyzing your system’s metrics shows you where to invest time and resources. A common type of metric is Mean Time to X, or MTTx. These metrics detail the average time it takes for something to happen. …


By: Harry Hull

“Having On-call Nightmares? Runbooks can Help you Wake Up.” with a graph of week-over-week checkouts below.

The nightmare

You aren’t sure how long you’ve been here, but the view outside the window sure is soothing. Before you can fully take in your surroundings, a siren rips you back into the conscious world. …


Blameless recently had the privilege of hosting SRE leaders Kurt Andersen, SRE Architect at Blameless, Vanessa Yiu, Executive Director, Enterprise Architecture at Goldman Sachs, and Tony Hansmann, Former Global CTO at Pivotal Software, Inc.


“So you Want an SRE Tool. Do you Build, Buy, or Open Source?” on blue checkered background with the Blameless logo.

By: Emily Arnott

As your organization’s reliability needs grow, you may consider investing in SRE tools. Tooling can make many processes more efficient, consistent, and repeatable. When you decide to invest in tooling, one of the major decisions is how you’ll source your tools. …


By: Emily Arnott

An important SRE best practice is analyzing and learning from incidents. When an incident occurs, you shouldn’t think of it as a setback, but as an opportunity to grow. Good incident analysis involves building an incident retrospective. This document will contain everything from incident metrics to the…


Is it spring yet? Or spring still? Time sure is strange nowadays. At least we have a ton to look forward to in the next few weeks! Here are some of the most exciting Tweets, content, and events happening in the SRE and resilience engineering community this month.

Tweets that have us twittering


“How to Scale for Reliability and Trust” white text on blue background.

By: Emily Arnott

As more people depend on your product, reliability expectations tend to grow. For a service to continue succeeding, it has to be one customers can rely upon. At the same time, as you bring on more customers, the technical demands put on your service increase as well.


“How to Analyze Contributing Factors Blamelessly” in white text on blue geometric background.

SRE advocates addressing problems blamelessly. When something goes wrong, don’t try to determine who is at fault. Instead, look for systemic causes. Adopting this approach has many benefits, from the practical to the cultural. Your system will become more resilient as you learn from each failure. …

Blameless

Giving you all you need to know about Site Reliability Engineering. https://www.blameless.com/blog/

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